Yes, we do!
Once your order has been shipped, we will send you an email with your tracking information. Please note that it may take 2-5 days for the tracking details to become available after receiving the email.

Yes, you can.
You have a 24-hour window to cancel your order after purchase. Unfortunately, once your order has been processed and shipped, we are unable to cancel it.

We stand by our products with a 30-day free replacement warranty.
If your purchase does not match the description or arrives defective, please contact us within 30 days of receiving your order, and we will resolve the issue promptly.

• If you received the wrong item, please notify us within 48 hours of delivery, and we will arrange to send the correct product or issue a full refund.
• For defective or faulty products, please provide photos or videos and email us at exprellainternational.ltd@gmail.com. We will replace or refund your purchase upon verification.

Please note: Our return policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.

We accept payments from all major providers, including Visa, Mastercard, American Express, and Discover.

We accept payments from all major providers, including Visa, Mastercard, American Express, and Discover.

We currently provide three shipping options. For detailed information on shipping rates and estimated delivery times based on your location, please visit our shipping page.

We strive to ensure our products arrive in perfect condition. However, if your item arrives damaged or defective, please contact us within 30 days of receiving your order at exprellainternational.ltd@gmail.com. We will work with you to resolve the issue.

We ship primarily from fulfillment centers in Eastern Asia, Europe, and the United States. If an item is out of stock in your nearest location, we will ship it from our production lines with the same delivery times as stated in our shipping section.

Yes, our expert handling team ensures all products are efficiently packaged to arrive in perfect condition, no matter how far they travel.

Orders are typically processed within 1-2 business days before being shipped.

ou can track your order using the tracking link provided in your confirmation email. If you experience any issues, please contact us at exprellainternational.ltd@gmail.com.

If you need to change your shipping address, please contact us within 24 hours of placing your order. Once the order is processed, changes cannot be made.

If your order hasn't arrived within the estimated delivery time, please check your tracking information. If there are any issues, contact our support team for assistance.

Yes, we occasionally offer discounts and promotions. Subscribe to our newsletter to stay updated on special offers and exclusive deals.

You can reach us via email at exprellainternational.ltd@gmail.com. Our support team is available to assist you with any questions or concerns.